Karl Stetson Associates, LLC provides extensive pre-sale and post-sale support to ensure the successful application of this technology to the customer’s measurement requirements.  During the presale phase, we engage in extensive dialog with prospective customers to determine the suitability of our technology to the intended applications.  Demonstration testing may be provided to explore applications requiring development work.  We provide on-site installation and training with each sale, and also provide support for new applications.  Telephone support is available for the life of the system.

To request support:

Phone: 860-742-8414
Email: kastetson,


All products sold by Karl Stetson Associates, LLC have a 1-year warranty, except for the laser, which is covered by its own manufacturer’s warranty.